1. Introduction
This Privacy Policy describes how Anelo ("Company", "we", "us", or "our") collects, uses, and shares information in connection with the Phos AI service ("Service"). By accessing or using our Service, you agree to this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and profile information provided through social login (Google, Facebook, Kakao).
- Uploaded Content: Images and other files you upload to the Service for processing.
- Usage Data: Information about how you interact with the Service, including features used, processing history, credit usage, IP address, browser type, and device information.
- Payment Information: Transaction records and billing details processed through our third-party payment providers.
- Cookies & Analytics: We use cookies and similar tracking technologies to analyze usage patterns, improve the Service, and deliver a personalized experience.
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process your image editing and generation requests through AI models.
- To manage your account, credits, and billing.
- To communicate with you about updates, promotions, and support.
- To improve our AI models and overall service quality. Uploaded images and associated metadata may be used to train, fine-tune, and enhance our AI processing capabilities.
- To detect and prevent fraud, abuse, and security threats.
- To comply with legal obligations.
4. Data Sharing & Third-Party Services
We may share your information with the following categories of third parties:
- AI Processing Providers: Your uploaded images are transmitted to third-party AI service providers, including but not limited to Replicate and Stability AI, for processing. These providers may temporarily store your data as necessary to complete the processing.
- Infrastructure Providers: Cloud hosting, storage, and database services (e.g., Supabase, Vercel) that help us operate the Service.
- Analytics Providers: Services that help us understand usage patterns and improve the Service.
- Legal Requirements: We may disclose information when required by law, regulation, or legal process.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution). Anonymized and aggregated data may be retained indefinitely.
6. Data Security
We implement commercially reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (see our Data Deletion Guide).
- Object to or restrict certain processing activities.
- Data portability where technically feasible.
To exercise these rights, contact us at support@anelo.kr.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including South Korea, the United States, and other jurisdictions where our service providers operate. By using the Service, you consent to such transfers.
9. Children's Privacy
The Service is not intended for users under the age of 14. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy, contact us at:
support@anelo.kr